Store policy:
Billing and shipping address MUST match when purchasing your order. Failure to do so will lead to your order being cancelled and a refund being processed immediately. When entering your address please be sure to enter everything correctly (home or apt #, street, zip code, county etc). Before submitting ALL INFORMATION please make sure everything is correct.
Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances. For standard shipping we make every effort to fulfill your order within 3-7 business days of the date of your order. For Express shipping your order will be fulfilled within 2-4 Business days. For ALL WIGS please allow 5-10 business days due to the fact it may be customized. All orders will be shipped out once PAYMENT HAS FULLY BEEN APPROVED!
We ship out orders from Monday-Friday, except holidays. Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.
Shipping Costs:
Shipping costs are based on the weight of your order and the delivery method.Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page. Sales tax is charged according to the province or territory to which the item is shipped.
All of our packages are shipped with SIGNATURE CONFIRMATION which means that someone must be there to SIGN in order to receive the package. NO REFUNDS WILL BE ISSUED FOR PACKAGES THAT WERE FAILED TO BE RETRIEVED.
No Refunds/Exchanges:
We do not accept returns or exchanges unless the item you purchased is defective with details of the product and the defect. You can send us pictures of the item you consider defective at
jgalorebundles@gmail.com.
ALL ORDERS ARE FINAL DURING SALES. NO REFUNDS